One member record. Clear answers. Better Stars. Built for Medicare Advantage.

Unify EHR, claims, labs, and wearables in your brand. Built to move Stars, CAHPS, and RAF recapture.

Designed to improve CAHPS proxies, support RAF recapture, and reduce avoidable ED visits.See methodology & sources.

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Member Q&A

“I've been feeling really tired lately, what could be causing this?”

Your recent labs show a slightly underactive thyroid (TSH: 6.1 µIU/mL, above normal range). Your wearable data also indicates reduced sleep quality and less than 20 minutes of deep sleep on average. Both can contribute to low energy.

Action Plan
Take magnesium glycinate 200–400 mg before bed
Maintain consistent bedtime and wake-up time
Discuss thyroid support with your doctor
Doctor Pre-Read

Patient reports persistent fatigue despite maintaining healthy routines. Labs indicate mild hypothyroidism (TSH 6.1), and wearable data confirms suboptimal sleep. Consider evaluating thyroid replacement therapy and sleep hygiene reinforcement.

What Vytivo moves financially

Measurable impact on the metrics that drive your bottom line

4+ Stars

Stars & CAHPS

Crossing to 4 Stars typically yields a benchmark bonus (5% or 10% in double-bonus counties). We model this transparently with rebate interaction; validate with your actuaries.

  • Plain-language explanations improve satisfaction proxies
  • Care gap nudges tied to each member's history
  • Self-service answers reduce friction and complaints

Experience gains via clear, member-specific explanations.

+1% RAF

Risk Adjustment (RAF) capture

A +1% RAF lift is worth ~$141-$282 PMPY. Vytivo's doctor-ready packets support annual recapture.

  • Pre-reads surface uncaptured diagnoses
  • Member-specific annual recapture tasks
  • Complete longitudinal context for documentation

Automated chronic condition documentation and annual recapture workflows.

Fewer admits/ED

Avoidable utilization

Device-supported care programs show reduced hospital service use in a majority of trials; we model a conservative range and let you set the final assumption.

  • Event-triggered outreach from trends
  • Member education in context to reduce ED use
  • Care coordination via unified record

Vytivo gives plans a branded, context-rich channel to deliver these interactions.

Population-level intelligence

Surface actionable patterns across your entire MA population, not just individual members.

Cohort risk stratification

Segment members by risk level, chronic conditions, and engagement patterns to prioritize outreach and allocate resources where they move the needle.

Gap closure tracking

Monitor care gap closure rates across cohorts in real time. Identify which interventions drive completions and which populations need different approaches.

Utilization trend dashboards

Track ED visits, admissions, and readmissions by cohort. Spot utilization spikes early and correlate with engagement activity.

Why choose Vytivo?

See how Vytivo compares to other healthcare solutions in delivering comprehensive, actionable health insights.

Unifies EHR + claims + labs + RPM per member

Complete health data integration

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EHR Portals
HIE & Data Pipes
Generic Apps
AI Scribes

Context-aware Q&A for members

Not generic tips, but personalized insights

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EHR Portals
HIE & Data Pipes
Generic Apps
AI Scribes

Doctor-ready pre-visit reports

Structured, comprehensive summaries

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EHR Portals
HIE & Data Pipes
Generic Apps
AI Scribes

Personalized action plans

With longitudinal context

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EHR Portals
HIE & Data Pipes
Generic Apps
AI Scribes

White-label mobile + web

Your brand, SSO integration

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EHR Portals
HIE & Data Pipes
Generic Apps
AI Scribes
Full support
Partial support
Not supported

All member data in one record your members understand

Seamless integration with existing systems and data sources

Epic EHR

EHR Provider Integrations

Fitbit

Wearables & Claims Data

FHIR, CDA, PDF, CSV/XLSX ingestion

Vytivo Logo

Context-aware Q&A for members

Doctor-ready summaries

Personalized action plans

Population health insights

FHIR R4, USCDI v3, OAuth 2.0 authentication. Nightly EHR/claims sync with de-duplication & normalization to build a longitudinal health graph.

Standards & Compliance

  • FHIR R4 & USCDI v3 compliant
  • HIPAA-compliant data handling
  • Supports CCDA, HL7v2, X12 formats

Identity & Security

  • OAuth 2.0 authentication
  • Google OAuth; enterprise SSO on roadmap
  • End-to-end encryption at rest & in transit

Data Refresh & Processing

Nightly batch: EHR & claims data sync
Near real-time: Member-initiated data pulls
De-duplication: Advanced entity resolution
Normalization: Unified terminology mapping

De-duplication and normalization build a longitudinal health graph per member - a comprehensive, connected view of their health journey that powers context-aware answers, doctor-ready reports, and personalized recommendations.

The member experience

Follow the journey from data to daily action

See your biomarker trends - 1 of 4
Step 01

See your biomarker trends

Connect your labs, wearables, and health data into one unified view. Track changes over time, understand what’s in range, and learn why each marker matters for your health.

Explain “why it matters” to improve adherence and reduce unnecessary questions.

Ask anything about your health - 1 of 9
1 / 9
Step 02

Ask anything about your health

Members ask natural-language questions grounded in their complete record: labs, meds, diagnoses, and wearable data. Answers are personalized, sourced, and actionable.

Fewer support calls and clearer next steps improve experience measures.

See where your health is heading - 1 of 3
Step 03

See where your health is heading

Predictive models show members how their current habits are likely to affect key biomarkers over the next 8 weeks, with confidence levels and contributing factors.

Cuts clinician pre-read minutes; supports proactive care gap closure.

Generate a personalized action plan - 1 of 15
1 / 15
Step 04

Generate a personalized action plan

Set health goals, and the platform generates a tailored plan spanning nutrition, movement, sleep, and supplements, all calibrated to the member’s biomarkers and conditions.

Member-specific steps reduce avoidable utilization.

Build daily habits that stick - 1 of 8
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Step 05

Build daily habits that stick

Gamified micro-habits tied to biomarkers. Members choose personalized habits, check in daily, earn XP, build streaks, and track commitments. Behavioral science drives lasting change.

Behavioral science (not willpower) drives lasting change and sustained engagement.

Works under your brand (mobile & web)

Planned multi-language support • White-label design • WCAG AA accessible

Engagement by design

The engagement problem solved

Most health apps lose 75% of users in 90 days. Vytivo is different.

Felt goals

"Have energy for my kids" beats "lower LDL"

Members set goals that matter to them, connected to clinical outcomes.

Tiny habits

5-minute actions based on Stanford research

Built on leading behavioral science research to create a goal-setting and habit-tracking system users will actually use, backed by science.

Biomarker predictions

"At this pace, cholesterol may drop 12% in 8 weeks"

Personalized projections that show progress before the next lab.

Anti-punishment design

Miss a day? Get a recovery bonus, not a guilt trip

Compassionate mechanics that encourage return, not shame.

Gamification depth

40+ achievements. 15 levels. Streaks that survive real life.

Real progression systems that keep members engaged long-term.

Engagement built-in - not a static portal, but a gamified daily experience

Platform value for plans, providers, and members

One platform that unifies data, explains insights, and drives outcomes;white-labeled for your organization

Move the Metrics That Matter

Engagement, care gaps, clinical outcomes, and utilization - all in one platform

Member-First Experience

Context-aware answers grounded in each member's complete health record. Daily engagement through gamification drives habit formation, not just information access.

Doctor-Ready Intelligence

Auto-generated pre-visit summaries that save clinical minutes

Population Health at Scale

Surface risks, close gaps, and manage cohorts efficiently

AI That Explains Itself

Every insight traces to source data with citations for full transparency and auditability

Enterprise-Grade Security

SOC 2 Type II [In progress], HIPAA BAA, data residency - built for healthcare compliance

Ready to see how Vytivo can transform your organization?

See how early-access health plans are leveraging AI to improve outcomes

CMS Interoperability Ready

Built for CMS-0057-F compliance. Vytivo supports FHIR-based data exchange so your plan can meet federal interoperability requirements while giving members seamless access to their unified health record.

Learn more about our security and compliance

SLAs & security

Enterprise-grade reliability, security, and compliance

Uptime

99.9% monthly; service credits up to 99.95% for enterprise

Support

24×7 critical incidents; 1-hour response (Sev-1), same-day (Sev-2)

Data refresh

Nightly ingest for EHR/claims; near real-time for member-initiated data

Portability

Export on request (FHIR & bulk formats)

Contract flexibility

Termination for convenience with defined hand-back window

SOC 2 Type II audit in progress

HIPAA BAA available.

HIPAA Safeguards

HIPAA-aligned safeguards; BAA available during contracting

Data residency

Regional data residency as required; backups stored in-region.

Backups & recovery

RTO 4h / RPO 1h; daily snapshots; access restricted to SRE on-call.

Access control

SSO (Google OAuth; enterprise federation on roadmap), least-privilege access

Encryption

At rest and in transit

PHI boundary

Member app, intake, and graph process PHI; marketing site and static assets do not. Subprocessors listed in Trust Center.

Prompt & chat logging

Off by default for PHI. Redacted prompts; 30‑day default retention; access limited to security/quality reviewers. Opt‑out available. Model providers never train on your data.

Pen‑test summary

Latest executive summary available in Trust Center; remediation SLA: Critical 7d, High 14d, Medium 30d.

Log retention

App logs retained 30 days. Security event logs retained 365 days. Export artifacts retained 7 days.

Frequently asked questions

Everything you need to know about implementation, security, and platform capabilities

Yes - export on request; standard FHIR & bulk formats.

Default managed; BYO key available via your cloud/marketplace.

Typical 8–12 weeks for SSO, branding, and initial data onboarding.

Both (iOS/Android + responsive web), fully white-labeled.

We de-duplicate and clean across data sources to avoid double counting.

Typical pilots stand up in weeks once feeds are ready. Full rollout depends on data readiness and branding.

Member UI supports plain language, multilingual content, and WCAG-aligned patterns.

Yes. We ship a white-label app and web experience for your brand. You can link from your current app via SSO and deep links.

Yes. Access, experience, and complaints move from weight 4 to 2 in 2026, but still influence QBP and are member-facing. We model the weight change and keep RAF alongside Stars.

The ROI output shows QBP and RAF as separate line items. QBP depends on crossing 4.0 and rebate; RAF depends on PMPM and documentation completeness.

Metrics shown are illustrative. Results vary by population and benefit design; confirm with your actuaries.